Seek Alternate Route
Summer is the time for road work in New England. As the weather warms and schedules ease a bit, public work crews seize their short window of opportunity to repair the cracks and potholes wrought by winter. “Seek Alternate Route” signs are everywhere.
Groan. My first reaction to that message is aggravation. What an inconvenience! But, wait a minute—wasn’t I just complaining about the potholes, too?
One of the watchwords familiar to systems thinkers is worse before better. It’s a handy phrase for reminding the impatient and impetuous among us to keep the longer view in mind. By thinking long-term, we can better anticipate the unintended consequences of that seemingly simple quick fix. We can more readily accept the temporary discomfort of significant course correction by focusing on the improvement it will bring.
The pain of rehab after hip surgery may lead to pain-free walks on the beach. Sales numbers that sag during a major process redesign may soar when the new processes are up and running. The deceleration and detours that accompany road reconstruction give way to a delightfully smooth driving experience.
Tuning in to longer feedback loops can reduce your agitation level. And besides, who knows what you’ll discover along that alternate route?